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Business Model : Testimonials
JUST ASK OUR CUSTOMERS

“I originally chose United because after interviewing numerous contractors I found that United had the most comprehensive program, best training procedures and professional, motivated upper management. Then I just had to hope that it was all true. I continued using United because it "was" all true!! Where do I begin to explain the differences between United and the other companies???

  • There is always follow up to issues

  • Issues are resolved before I even know about them

  • Guards conduct themselves in a professional manner at all times

  • Employees enjoy their job, which makes them happy

  • Upper management is on top of things at all times and available at all times

  • Pertinent information is forwarded when needed

  • They didn't try to win my business with lunches, parties and freebies...I like that! They won it for the job they do. I would absolutely recommend United to others and often do. “

Connie Gleason, RPA

Senior Property Manager

CB Richard Ellis, Inc

Columbus, OH


"When I came to Midwest , United was the security provider. As I looked at the system I felt there were some issues that needed improvement. We then met with United officials, discussed various aspects for improvement, and implemented a plan.

We continue to be very happy with United and their performance. United did not have the lowest bids for the work but they did exhibit a sincere desire to partner with us to make changes. We chose United because of their hands on approach to work with us to make changes. We continue to utilize United because United is very responsive to our needs and partners with us to continue to improve. Dave Sharp, our account manager, does an outstanding job keeping in touch and in working with us to resolve issues.

Customer Service is a high priority. United is committed to providing us with the best security service. They check on their client, provide outstanding service, and have improved plant security. In addition, United is on our team."

Neil Winslow

HR Director

Midwest Industries

Willard, OH


“United is a Security provider that continually demonstrates integrity. The management and staff are always accessible. United has successfully stabilized my work force, with a good staff. One thing that sets them apart from other providers is they continue to bring technological advances to the industry. United is always looking at ways to do things better, with faster results and with an end result of less cost. I have recommended United Security to others who have also been satisfied customers.”

R. Bruce Bossick, CPM

Sr. Real Estate Manager

CB Richard Ellis, Inc

Cleveland, OH


"United Security has always handled our requests, needs, etc. with utmost importance and care. I feel the professionalism starts at the top and it filters its way down and it has been a positive impact on the guards in this facility. They continue to be our security provider due to their professionalism, attention to detail and value.

I have an example of how they truly practice their partnership philosophy. We were struggling with an Emergency Floor Coordinator program at this facility (having someone train it) and keeping the training on a regularly scheduled basis. Eric Brooks, our account manager, has come in and taken charge of this duty and has done it very well. He is an excellent asset to United Security.

I have recommended your service to others and would again. Keep up the good work!"

Gail Simone

Senior Real Estate Manag

CB Richard Ellis, Asset Services

Columbus, Ohio


Saturday, July 04th 2009.

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